Help Center
Before Placing an Order
- How much does shipping cost?
Shipping costs vary depending on your destination, the number of items in your cart, and the shipping method you choose during checkout.
- How long does delivery take?
Production typically takes 5–10 business days. Delivery time depends on your location, the product type, and the selected shipping method.
- Having trouble selecting a size?
If you’re unsure about sizing, contact our customer support team at support@kingoralab.com. We’re happy to help!
- How can I get a discount code?
We offer discounts for first-time buyers and bulk orders. Contact us at support@kingoralab.com for your personalized offer.
After Placing an Order
- How can I cancel my order?
All our products are made to order. Cancellations are only accepted within 12 hours of placing your order.
- How can I modify my order?
You can update your shipping address or size within 12 hours of placing your order. After that, we begin production and cannot make changes.
- Can I ship to multiple addresses?
We do not support multiple shipping addresses in a single order. If you need items sent to different locations, please place separate orders for each address.
Payment
- What payment methods are accepted?
We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal for secure transactions.
Note: We do not accept personal checks, electronic checks, Bitcoin, money orders, or wire transfers at this time.
Other
- How can I contact Customer Service?
We’re here to help! Reach out to us at support@kingoralab.com or visit our website at www.wonderprintshop.com.
